Legal
Privacy Policy
Last updated: 3 October 2026
This policy explains how Learn Safe Driving collects and uses your personal information when you use learnsafedriving.co.uk, make an enquiry or book driving lessons.
Who we are
Learn Safe Driving is run by Sohail Butt, trading as Learn Safe Driving, Haddiscoe, Norfolk, NR14 6PE. Sohail Butt is the data controller for the personal information described in this policy.
If you have any questions about this policy or your information, email enquiries@learnsafedriving.co.uk or call 07927 918880.
What information we collect
When you use our contact form: your name, email address, phone number, postcode and your message.
When you book lessons: your first and last name, email address, phone number, postcode, the package or lesson type you choose, and the date and time you pick in our booking calendar.
When you have lessons with us: details needed to teach you safely and legally, such as your provisional driving licence details, your progress notes and test dates.
When you contact us directly by email, phone or social media: whatever you choose to tell us.
Cookies and analytics
We use Google Analytics only if you accept, to see how the site is used. If you reject, we don't load it and no analytics cookies are set. We don't use advertising cookies.
If you accept, Google Analytics sets cookies named _ga (and one starting _ga_) that last up to 2 years. Google may process this data in the United States.
You can change your choice at any time using “Cookie settings” in the footer of any page.
How we use your information and why we're allowed to
| What we do | Legal basis |
|---|---|
| Reply to your enquiry | Our legitimate interest in responding to people who contact us |
| Check you're within our area (postcode) and arrange your lessons | Necessary to take steps towards, and carry out, our contract with you |
| Teach you, track your progress and book your test | Contract |
| Keep financial records | Legal obligation (tax and accounting) |
| Send you reminders about lessons you've booked | Contract |
| Understand how our website is used (Google Analytics, only if you accept) | Your consent |
We will never sell your information or use it for marketing without your permission.
Who we share it with
We only share your information where needed to provide our service:
- Your driving instructor. Lessons are delivered by a fully qualified DVSA Approved Driving Instructor, who receives your enquiry and booking details so they can contact you and teach you.
- Service providers who help run the website and bookings:
- Vercel (website hosting)
- Resend (sends the emails from our contact and booking forms)
- Calendly (online booking calendar)
- Hostinger (our email inbox)
- Google Analytics (website visitor statistics, only if you accept analytics cookies)
- Google Maps (the map on our website, which Google provides; Google may set its own cookies when the map loads)
- The DVSA, when booking or managing a driving test on your behalf.
- Authorities if the law requires it.
Some of these providers store data in the United States. Where that happens, it's protected by the UK–US data bridge or by approved contract terms (the UK International Data Transfer Agreement or Addendum).
How long we keep it
- Enquiries that don't lead to lessons: up to 12 months, then deleted.
- Pupil records: for as long as you're learning with us, then up to 2 years in case you return or need a reference.
- Payment and invoice records: 6 years, as required for tax.
Your rights
You have the right to:
- ask for a copy of the information we hold about you
- ask us to correct anything that's wrong
- ask us to delete your information
- object to, or ask us to restrict, how we use it
- ask for your information in a format you can take elsewhere
To use any of these rights, email enquiries@learnsafedriving.co.uk. We'll reply within one month.
Complaints
If you're unhappy with how we've handled your information, please contact us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.